Privacy Policy

Last Updated:
October 22, 2024

1. Introduction and Overview

1.1 About Assured

Assured ("we," "us," "our," or "Company") is committed to protecting your personal information through our compliance with this Privacy Policy. We provide professional credential verification and monitoring services, and we understand the importance of protecting the privacy and security of your information.

1.2 Scope of This Privacy Policy

This Privacy Policy describes our practices for collecting, using, maintaining, protecting, and disclosing information we collect from:

  • Visitors to https://www.withassured.com/ and any associated domains or subdomains ("Website")
  • Users of our mobile applications
  • Clients and customers of our services
  • Professional organizations and their representatives
  • Job applicants and employees
  • Third-party service providers and business partners

This policy applies to information we collect:

  • Through our Website and applications
  • In email, text, and other electronic messages
  • Through mobile and desktop applications
  • When you interact with our advertising and applications on third-party websites and services
  • Through any other sources connected to our services

1.3 Policy Updates and Changes

The date at the top of this Privacy Policy indicates when it was last revised. Any changes will become effective when we post the revised Privacy Policy. Your continued use of our services following these changes means that you accept the revised Privacy Policy.

2. Definitions

For clarity and transparency, we use the following definitions throughout this Privacy Policy:

  • "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
  • "Sensitive Personal Information" includes government identifiers, account credentials, precise geolocation, racial or ethnic origin, religious beliefs, and biometric data.
  • "Processing" means any operation performed on personal information, whether or not by automated means.
  • "Service Providers" means third-party vendors who assist in providing our services.
  • "Users" refers to individuals who use our Website or services.
  • "Client" means any organization that contracts with us to use our services.
  • "Professional" means any individual whose credentials are being verified through our services.

3. Information We Collect

3.1 Categories of Personal Information

We collect various categories of personal information, including:

3.1.1 Identifiers

  • Name (first, middle, last, maiden)
  • Email addresses (personal and professional)
  • Postal addresses
  • Phone numbers
  • Social Security number
  • Driver's license number
  • Passport number
  • Professional license numbers
  • Account usernames and passwords
  • IP addresses
  • Device identifiers

3.1.2 Professional or Employment Information

  • Current and previous employers
  • Job titles and positions
  • Employment dates
  • Professional references
  • Performance evaluations
  • Disciplinary records
  • Salary information (when required)
  • Professional development and training records

3.1.3 Education Information

  • Educational institutions attended
  • Degrees and certifications earned
  • Graduation dates
  • Academic transcripts
  • Professional development courses
  • Continuing education credits

3.1.4 Verification and Background Information

  • Professional license status
  • Board certifications
  • Disciplinary actions
  • Criminal background check results
  • Drug screening results
  • Employment verification results
  • Education verification results

3.1.5 Financial Information

  • Payment card information
  • Bank account information
  • Billing addresses
  • Payment history
  • Tax identification numbers

3.1.6 Technical Information

  • Browser type and version
  • Operating system
  • Device information
  • IP address
  • Access times and dates
  • Pages viewed
  • Navigation paths
  • Session duration
  • Referring website addresses

3.2 Sensitive Personal Information

We collect and process sensitive personal information only when strictly necessary for our services, including:

  • Government-issued identification numbers
  • Biometric data for identity verification
  • Health information related to professional qualifications
  • Background check information

4. How We Collect Your Information

4.1 Direct Collection

Information you provide directly to us:

  • Account registration information
  • Profile information
  • Service requests and applications
  • Customer service interactions
  • Survey responses
  • Job applications

4.2 Automatic Collection

Information collected automatically through your use of our services:

  • Log files
  • Cookies and similar technologies
  • Device information
  • Usage data
  • Location data
  • Analytics data

4.3 Third-Party Sources

Information we receive from third parties:

  • Professional organizations and licensing boards
  • Background check providers
  • Identity verification services
  • Public databases
  • Marketing partners
  • Social media platforms
  • Credit reporting agencies

4.4 Cookies and Tracking Technologies

4.4.1 Types of Cookies We Use

  • Essential cookies: Required for basic site functionality
  • Functional cookies: Remember your preferences
  • Analytics cookies: Help us understand site usage
  • Advertising cookies: Support our marketing efforts
  • Third-party cookies: Placed by our partners

4.4.2 Cookie Management

You can manage cookies through:

  • Browser settings
  • Our cookie preference center
  • Third-party opt-out tools

5. How We Use Your Information

5.1 Primary Purposes

We use your information to:

  • Provide and maintain our services
  • Process and fulfill requests
  • Verify professional credentials
  • Monitor license status
  • Communicate with you
  • Improve our services
  • Ensure platform security

5.2 Additional Uses

We may also use your information to:

  • Develop new products and services
  • Conduct research and analysis
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Enforce our terms of service
  • Protect our rights and property

5.3 Legal Bases for Processing

We process your information based on:

  • Contract performance
  • Legal obligations
  • Legitimate interests
  • Your consent
  • Public interest

6. Information Sharing and Disclosure

6.1 Categories of Recipients

We may share your information with:

6.1.1 Service Providers

  • Cloud storage providers
  • Payment processors
  • Analytics services
  • Customer support services
  • Marketing services
  • Security services

6.1.2 Business Partners

  • Identity verification services
  • Background check providers
  • Professional organizations
  • Integration partners

6.1.3 Legal and Regulatory Authorities

  • Government agencies
  • Law enforcement
  • Regulatory bodies
  • Courts and tribunals

6.2 Business Transfers

Information shared during:

  • Merger or acquisition
  • Sale of company assets
  • Financing operations
  • Bankruptcy proceedings

6.3 With Your Consent

We share information with:

  • Organizations you authorize
  • Third parties you approve
  • Other parties with your permission

7. Data Retention

7.1 Retention Periods

We retain personal information for:

  • Active accounts: Duration of service
  • Closed accounts: 7 years after closure
  • Transaction records: 7 years
  • Marketing data: 2 years after last interaction
  • Job applications: 1 year if unsuccessful

7.2 Retention Criteria

We consider the following when determining retention periods:

  • Legal and regulatory requirements
  • Statute of limitations
  • Business needs
  • Data minimization principles
  • Storage costs
  • Risk of harm from unauthorized use

7.3 Data Deletion

We securely delete information when:

  • No longer needed for stated purposes
  • Required by law
  • Requested by you (subject to legal requirements)

8. Your Rights and Choices

8.1 Access Rights

You have the right to:

  • Access your personal information
  • Receive a copy of your data
  • Know what information we share
  • Understand how we use your data

8.2 Control Rights

You can:

  • Update your information
  • Correct inaccurate data
  • Delete your information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Export your data

8.3 Marketing Choices

Control over:

  • Marketing communications
  • Newsletter subscriptions
  • Promotional emails
  • Survey participation
  • Product updates

8.4 Technical Choices

Options for:

  • Cookie preferences
  • Device settings
  • App permissions
  • Location services
  • Analytics participation

9. State-Specific Privacy Rights

9.1 California Privacy Rights

Under CCPA/CPRA, California residents have:

  • Right to know
  • Right to delete
  • Right to correct
  • Right to limit use of sensitive personal information
  • Right to opt-out of sales/sharing
  • Right to portability
  • Right to non-discrimination

9.2 Virginia Privacy Rights (VCDPA)

Virginia residents have:

  • Right to access
  • Right to correction
  • Right to deletion
  • Right to data portability
  • Right to opt out of targeted advertising

9.3 Colorado Privacy Rights (CPA)

Colorado residents have:

  • Right to opt-out
  • Right to access
  • Right to correction
  • Right to deletion
  • Right to data portability

9.4 Other State Laws

We comply with:

  • Connecticut Data Privacy Act
  • Utah Consumer Privacy Act
  • Nevada Privacy Law
  • Other applicable state regulations

10. Cookie Policy

10.1 Cookie Types and Purposes

Detailed information about:

  • First-party cookies
  • Third-party cookies
  • Session cookies
  • Persistent cookies
  • Performance cookies
  • Functionality cookies

10.2 Cookie Management

Instructions for:

  • Browser settings
  • Device settings
  • Third-party opt-outs
  • Do Not Track signals

10.3 Specific Cookies Used

List of:

  • Cookie names
  • Purposes
  • Expiration periods
  • Data collected

11. Data Security

11.1 Security Measures

We implement:

  • Encryption in transit and at rest
  • Access controls
  • Authentication requirements
  • Network security
  • Physical security
  • Employee training

11.2 Security Procedures

We maintain:

  • Incident response plans
  • Disaster recovery procedures
  • Business continuity plans
  • Regular security assessments
  • Employee background checks

11.3 Breach Notification

We will:

  • Investigate incidents
  • Notify affected individuals
  • Report to authorities
  • Take corrective action
  • Document responses

12. Children's Privacy

12.1 Age Restrictions

  • No services for under 18
  • No intentional collection from minors
  • Parental consent requirements
  • Age verification procedures

12.2 Special Protections

  • Detection measures
  • Deletion procedures
  • Parental rights
  • Compliance with COPPA

13. Additional Services and Third-Party Links

13.1 Linked Services

Information about:

  • Third-party websites
  • External platforms
  • Integration partners
  • API connections

13.2 Third-Party Responsibilities

Details on:

  • Privacy practices
  • Data handling
  • Security measures
  • User agreements

14. Changes to This Privacy Policy

14.1 Update Procedures

We will:

  • Post updates on our website
  • Notify users of material changes
  • Obtain consent when required
  • Maintain policy archives

14.2 Previous Versions

Access to:

  • Policy history
  • Change logs
  • Previous versions
  • Update summaries

15. Contact Information

15.1 Privacy Team

Contact our privacy team at Assured: privacy@withassured.com

1245 S Winchester Blvd

San Jose, CA 95128

16.2 Regulatory Contacts

Information for:

  • Supervisory authorities
  • Regulatory bodies
  • Consumer protection agencies
  • Privacy commissioners